This is a translated and shortened version of the most important points regarding the Terms & Conditions (AGB’s) for courses offered by the „Freigärtner Akademie Stein“. For detailed information, please refer to the actual AGB’s in German. I hope for your understanding that a thorough translation cannot be provided.
Terms and conditions
To inform us of special requirements:
If you have already booked a course and wish to inform us of any dietary or other requirements, please email us firstname.lastname@example.org at least 4 weeks before the course date.
We can offer transfers to an alternative course date, provided we have been given enough notice (subject to availability). Notice needs to be at least 4 weeks before the course date, see next paragraph.
Due to the limited number of places at our courses, we are unable to refund purchases unless you give enough notice to enable a resale. If you are unable to attend and let us know more than 4 weeks before the date, we will resell your place and offer a full refund.
If cancellation happens on your part within less than 4 weeks but more than 1 week before the course date, we offer you a refund, less of 30% charge + VAT to cover time on admin and the loss of income from bank account fees.
If cancellation happens on your part within less than 1 week before the course date we cannot offer a refund and the entire course fee will be due.